Azure Active Directory Provisioning (SCIM) - Troubleshooting

This troubleshooting guide is intended for administrators using the Azure Active Directory Provisioning (SCIM) app with Freshservice. It covers common provisioning issues, error handling, and step-by-step configuration resolutions.

Azure - Not Authorized
It looks like the Azure SCIM integration is erroring with a "Not Authorized" message/error. {"code":"access_denied","...
Tue, 24 Jun, 2025 at 2:49 PM