1. Getting Started
Problem Microsoft Entra ID says "out-of-the-box provisioning is not supported", or there are no Tenant URL and Secret Token fields. You want to...
Mon, 26 Oct, 2026 at 4:58 PM
This guide explains how to install and configure the Freshservice SCIM provisioning app with Microsoft Entra ID. SCIM automates user provisioning from Mic...
Mon, 26 Oct, 2026 at 7:04 PM
Problem
You have more than one Microsoft Entra ID tenant and want to sync all of them to one Freshservice account.
Cause
The integration connects one ...
Mon, 26 Oct, 2026 at 7:07 PM
Problem
You want to know which permissions to grant for the Freshservice provisioning app.
Answer
You do not need any special Microsoft Entra ID permi...
Mon, 26 Oct, 2026 at 7:07 PM
For Automatic Provisioning, Microsoft Azure will provision at a 40-minute interval. Therefore, it might take up to 40 minutes for the changes to reflect on ...
Mon, 26 Oct, 2026 at 7:07 PM